Amdocs clarify crm wiki update#
Amdocs clarify crm wiki license#

Handles billing inquiries and adjustments at the first point of contact. Release 12 Enhanced Products Web-Based Interface Clarif圜RM Billing Manager Clarif圜RM Integration Gateway Process Manager Many of the products within the Clarif圜RM Sales and Ordering, Marketing and Analytics, and Service and Support product lines are now available in thin-client, Web-based versions. Leverages established Java tools and experience. Navigates Clarif圜RM objects and components through graphical means. Uses wizards to speed customization of established business logic and user interface pages.

Offers what-you-see-is-what-you-get (WYSIWYG) editing of user interface page layout and controls. 3 Septemberģ Table 2: Enhancements: Amdocs Clarif圜RM Sales Solutions New Applications: Browser-Based Products Customization A new development environment for creating Clarif圜RM Web client applications Center and data models. In sales applications, allows agents to view, navigate and manage using built-in order management function or option to link to third-party order management systems. Serves as dashboard for the customer service agent. Table 2: Enhancements: Amdocs Clarif圜RM Sales Solutions New Applications: Browser-Based Products Clarif圜RM Sales Customer Interaction Manager A thin client (browser-based) sales application that is based on, and designed to work with, the traditional ClearSales product (both work concurrently). Date Released June Target Applications While Amdocs does not brand by vertical, it offers bundled applications targeted to telco, high-tech manufacturing and financial services industries.

Amdocs clarify crm wiki license#

Price (US$) From 5,000 for a universal license per concurrent user. Table 1: Overview: Amdocs Clarif圜RM Sales Solutions Product Name Clarif圜RM Sales and Order Management, comprising Clarif圜RM ClearSales, Clarif圜RM Sales, ClearSales Commissions, Script Manager and related applications. The release places emphasis on process management and predictive analysis through its products and is designed to optimize the value of each customer interaction.

Amdocs clarify crm wiki update#

In June 2003, Amdocs released Clarif圜RM 12, an update with a Webbased focus, a new development environment for Clarif圜RM Web applications, and improvements to its Process Manager and Integration Gateway facilities. When Amdocs acquired Clarify in late 2001, it inherited its highly regarded CRM suite. While its primary market is the communications industry, the company is expanding into other markets as well.

Its products are used by wireline, wireless, broadband, electronic, mobile commerce and Internet Protocol (IP) service companies. Tel: Fax: Internet: Overview Amdocs is a supplier of customer relationship management (CRM), billing and order management systems. The opinions expressed herein are subject to change without notice.Ģ Corporate Headquarters Amdocs Clarif圜RM Division 2570 Orchard Parkway San Jose, CA 95131, U.S.A. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.

The information contained herein has been obtained from sources believed to be reliable.

Table of Contents Overview Analysis Pricing Competitors Strengths Limitations Recommended Gartner Research Insight List Of Tables Table 1: Overview: Amdocs Clarif圜RM Sales Solutions Table 2: Enhancements: Amdocs Clarif圜RM Sales Solutions Table 3: Features and Functions: Amdocs Clarif圜RM Sales Solutions Gartner Reproduction of this publication in any form without prior written permission is forbidden. Lubrano Product Report 3 September 2003 Amdocs Clarify CRM Sales Solution Summary Amdocs Clarif圜RM portfolio offers a compatible line of traditional (ClearSales) and thin-client (Clarif圜RM) sales applications that are particularly popular with the telecommunications market.